During the checkout process in our website we will require some personal information from our clients. Complying with the Law 1581 of 2012 “Personal Data Protection Law) and the decree 1377 of 2013, ESTIVO informs that is responsible of the management of the collected data. According with our policies for the treatment of personal data, the mechanisms by which we use them are save and confidential as we count with the right technological platform to ensure their storage avoiding unwanted access by third parties and in that order we ensure their confidentiality.

We will use the information provided by our clients to process and ship their orders, send notifications of the orders’ status, and send information that can be useful to our clients or that they have specifically requested, included information about our products and services unless they have informed us that they oppose being contacted for these purposes.

Within the order process we can request among other the following data: name, e-mail address, shipping address, credit card number, credit card expiration date. These information is shared to the shipping company in charge of shipping your order and the credit card processing company to bill you for the merchandise.

We want to make your buying process as easy as possible, if you have any doubt write us to international.sales@myestivo.com or call us to +57 4 448 61 88 ext. 103 (8am – 6pm UTC-5 on business days).